Problem solving is one of the most important functions of a Leader (especially in my role).  I hope we can get together one of these days and brainstorm further based on this mind map:

http://bizbookclub.net/mindmaps/developing_the_leader_within/MindMap.php?maptitle=Problem%20Solving

****(Remember to use Internet Explorer 6.0 or better and download the MindMap plug-in when prompted)****